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Login Issues

Learn the most common login issues and the troubleshooting steps for them.

Updated this week

If something isn’t letting you log in, it’s usually one of a few common things.

Here’s how to fix them.

Switching to Email and Password Login

If you originally signed in using Google, Facebook, or another provider and want to switch to email and password:

  1. Log out of your Songer account

  2. Open the Forgot password page

  3. Enter your email address

  4. Follow the steps to set a password

Once that’s done, you can log in using just your email and password. No third-party buttons required.

Using Google Login and Forgot Your Password?

If you signed up with Google login, there’s no separate Songer password to reset.

You’ve got two options:

Option 1: Change your Google password

That will update access to Songer as well.

Resetting Your Password

If you already use email and password login and just need a reset, use the Forgot password option and follow the instructions sent to your email.

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