If a song you created seems to be missing from your account, here are a few things you can check before reaching out to support:
📚 1. Check Your Library
📧 2. Check Your Email
If your song needed a little more time to generate, you may receive an email with a direct link once it’s ready.
Search your inbox (and spam/junk folder) for messages from [email protected] in case the link was sent there.
👥 3. Check Multiple Accounts
If you’ve signed up using different email addresses (e.g., Gmail, Apple ID, Facebook), the song might be in a different account.
Try logging in with any other email you may have used.
🪙 4. Check Song Credits & Unlocks
If you previewed a 60-second version but didn’t unlock the full song, only the preview will appear.
🛠️ 5. Technical Issues
Refresh your browser or try logging in from another device/browser.
Clear your cache if the library doesn’t update.
🔍 Still Missing?
If your song still isn’t showing up after these checks:
Reach out to our support.
Include the following information:
Song title
Song link. If you happen to have the song link saved or visible in your browser history, that would be really helpful too.
Song creation date
Song lyrics
Email address linked to your account.
Our team will locate the song, restore access if possible, and link it to your account.
💡 Tip: To avoid confusion, keep all your songs under one email account and bookmark the Songs page.