Songer gets better because users tell us what's missing, what's broken, and what would make it click. If you have a feature request, a suggestion, or just ran into something that didn't work the way you expected, we want to hear about it.
How to Create a Feature Request in Messenger?
If you have an upgraded membership, you have access to our messenger on our website (that's where you usually chat with our support). Here are the steps:
Go to the Songer website
Open Messenger
Scroll down and find the “Got a Feature Request?” window
Click the “Give feedback” button
From there, you have 2 options to request a feature:
In the “Home” tab, click the “Request a feature” button
In “Feedback,” click the “Create A New Post” button
Add a title and description to your feature request
Hit the “Submit Post” button to save
How to Vote for an Existing Feature Request in Messenger?
If you have an upgraded membership, you have access to our messenger on our website (that's where you usually chat with our support). Here are the steps:
Go to the Songer website
Open Messenger
Scroll down and find the “Got a Feature Request?” window
Click the “Give feedback” button
From there, you have 3 options to vote for a feature:
In the “Home” tab, find the feature you'd like to have and click on the arrow icon to vote for it
In “Feedback,” find the feature you'd like to have and click on the arrow icon to vote for it
If you didn't find your desired feature in the list, you can search for it in the “Feedback” tab
Click on the magnifying glass, type the keyword, and click on the matched result
If that's what you need, scroll down to "Upvoters" and click on the arrow icon to vote for it
If that's not the feature you had in mind, feel free to create a new feature
How to Request a Feature if I Don't Have Access to the Messenger?
Go to our web portal
Click the “Create A New Post” button
Add a title and description to your feature request
Hit the “Submit Post” button to save
How to Vote For a Feature if I Don't Have Access to the Messenger?
Go to our web portal
From there, you have 2 options to vote for a feature:
Find the feature you'd like to have and click on the arrow icon to vote for it.
If you didn't find your desired feature in the list, you can search for it
Click on the magnifying glass, type the keyword, and click on the matched result
If that's what you need, scroll down to "Upvoters" and click on the arrow icon to vote for it
If that's not the feature you had in mind, feel free to create a new feature
Your feedback helps guide what we improve and build next.