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๐Ÿ”™ Refund Requests

Learn how to request a refund in case of song issues.

Updated over 3 months ago

๐Ÿ“ƒ Refund Reasons

We want every song to be worth your time and creativity. If something didnโ€™t work out, weโ€™re happy to help.

You can request a refund of credit if:

  • A song has an incomplete ending (even after using the "Extend" feature).

  • A song has a glitch.


๐Ÿ“ฉ How to request a refund

To request a refund:

  1. Contact support at [email protected].

  2. Provide:

    • Song title.

    • Song link.

    • Issue description in detail (e.g. โ€œcut offโ€, "glitches", etc.).

    • Your email address used in Songer.


โš ๏ธ Important Note

If your credit bundle payment was refunded, any remaining credits from that bundle will be removed at the same time.

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